News – Printy Singapore

Latest Updates

Fixed the checkout regarding a bug rendering it unable to checkout.

Preview of your customization now available at cart.

Checkout getting stucked loading has been fixed.

Optimization done for some pages, including checkout

14 New bags now available for customization.

Interface for uploading has been refreshed for a clearer view. You may now also use it for mobile easily.

New mahjong mat and diamond painting available.

New pet accessories now available.

Delivery & FAQ

We currently only deliver in Singapore.

Delivery time for all items are within 2 weeks (15 days), you may use the estimated information found on each listing to gauge.

We currently don't have express delivery. The delivery fee is $5 flat for all orders, and above $100 you'll get free delivery.

You may track your delivery via signing up for an account on our website, or via the email sent to you after you have made the order. You may check out without an account on our website.

Don't panic and simply drop us a message, we don't play hide and seek if there's lost items, contact us via live chat, whatsapp or email will do. We'll do a check and if it's really missing you'll get a refund.

Returns & Exchange

As all items are custom made, we're unable to accept returns. If the items isn't up to standard, do drop us a message then we'll access this case by case and do a reprint or refund.

We process all refunds within 7 days and don't purposely hold your payments. There'll not be alot of friction for this, it'll be a smooth process as we do not like businesses that does this too.

Please drop us an image or message via our contact channels, we'll help access and provide a replacement or refund for this. Note that you'll be required to send us an image for this.

Let us know what to improve on first as most of the time we don't know what expectation we're meeting. Most of the items are printed using the latest possible technologies available, we'll let you know if it's a print error, and do a replacement. If it's beyond our current printing capabilities then we'll do a refund, you might be required to return us the item for this.